In just a few easy steps, the item of your dreams could be winging its way to you courtesy of MLtailor.com. Below are the basic steps needed to get the product on your screen to your front door? It really is that simple!

This chart leads you through ordering your items on MLtailor.com, from choosing your item, to selecting shipping and payment methods.

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Here is some of the most important information that you must be aware of before you place orders:

• MLtailor sends goods to you from China. As such, you (or the consignee) are IMPORTING. In many countries this means you will be liable for import duties and other taxes. It's your responsibility to find out about this, and your responsibility to pay the taxes/charges on receipt of the items. Drop shippers: please inform your customers about this in advance.
• Generally most of the couriers can not deliver to PO Box. So please offer us a street address.
• You need a valid phone number in your account. Drop shippers - please provide your customer's phone number for the courier to use.
• Customers need to return faulty items to us in China. Sometimes the returning shipping cost is refundable if we find a mistake was made by us. The cost of shipping replacement products is covered by MLtailor.

When you sign up for an MLtailor account you are indicating that you agree to the policies and terms we've published in our online Knowledgebase.

Please also take the time to read the full MLTAILOR Terms and Policies documents online in our Knowledgebase.

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We are able to offer our featured collections online in such a low price because we operate at a lower overhead than retail shop. For example, we do not employ a sales staff, all of which add to the cost of operation. Since we do not have to accommodate for these costs, we can pass the savings onto our customers.

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Yeah, no problem, we can ship to your country. MLtailor.com can ship single item samples or large orders to *WORLDWIDE*. Please note, before ordering we suggest you to find out about the import tax situation in your own country.

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"If I order products from MLtailor.com, how you ship my order to me? How much is the shipping charge? How can I track my order?”

MLtailor.com currently ships small and medium sized orders by international couriers.

The shipping rates can be previewed inside the MLtailor.com online shop system. On the products page, you just need to add the product into the shopping cart, and then shipping charge will be estimated by system automatically.

*How can I track my order?

Once your order is shipped, you will receive an email from us. In this email, there should be tracking number for your packages as well as the website in which you could trace your order.

*How Long Will It Take To Deliver?

The total delivery time is separated into two parts, the processing time and the shipping time. The processing time is the time from the time your payment is received to the time we get the items prepared. The shipping time is the time it takes for the package to be delivered by the couriers to the final destination. Standard shipping time takes approximately 5 to 7 working days, while expedite shipping takes approximately 3 to 5 working days.

*Are the packages insured?

We offer Shipping Insurance for US$ 1.99 to protect your package against any lost or damaged during shipping. Any missing issues reported, We will reship your order immediately if any missing items are reported.

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At MLtailor, we consider any information you choose to share with us personal and confidential. Any information we collect from you is used by us alone to provide you with the best possible service. MLtailor uses SSL encryption to protect your confidential information. We do not make any customer information available to any other vendor or organization. At MLtailor we respect your privacy. Your trust is important to us; therefore you can be assured that all of your personal information will be handled responsibly. We never sell, rent, or trade e-mail addresses with the third company. If you have any questions about this policy, contact us by phone +86 755 83984199 or e-mail service@mltailor.com.

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There are different ways you can pay for your MLtailor.com orders:

• PayPal
• Western Union
• Wire Transfer

Paying with PayPal (www.paypal.com)

We are PayPal verified account: service@wuboyuan.com

Advantages with using PayPal:

• With PayPal, you can send payment quickly and securely online.
• Through PayPal, you can pay with credit card, debit card, or bank account balance.
• Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.

Paying with Western Union (www.westernunion.com)

OUR information For Western Union payments:
1).First name: Dantong
2).Last name: HUANG
3).City: Shenzhen
4).Country: China
5). Address: Room1315, 1/Bdg, DuoLi Industrial Park, Futian, Shenzhen, China

IMPORTANT NOTICE: Please email YOUR
1).ORDER NUMBER
2).WESTERN UNION CONTROL NUMBER (MTCN code)
3).ORDER AMOUNT
4).SENDER'S FIRST and LAST NAME 5).SENDER'S COUNTRY AND ADDRESS
6).SENDER’S PHONE NUMBER
To service@mltailor.com after you arrange payment through Western Union, we will confirm your payment and inform you.

Paying with Wire Transfer (T/T)(www.hsbc.com.hk)

OUR information For Bank Transfer payments
Beneficiary Bank: The Hongkong and Shanghai Banking Corporation Limited
Beneficiary Bank Address: 1 QUEEN'S ROAD CENTRAL, HONG KONG.
Swift Code: HSBC HKH HHKH
Account Name: Wang Hai Shen
Account No.: 613-141290-888

IMPORTANT NOTICE: Please email YOUR
1).ORDER NUMBER
2).ORDER AMOUNT
3).SENDER'S FIRST and LAST NAME
4).SENDER'S COUNTRY AND ADDRESS
5).SENDER'S PHONE NUMBER
To service@mltailor.com after you arrange your payment through Bank Transfer, we will confirm your payment and inform you.

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No, sorry, please pay for your order in full, in advance, by western union or PayPal.

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• On the Checkout page, under Payment Method, select PayPal
Note: You do not need to already be a member of PayPal to select this option.
• After checking your order details, click Place Your Order
• You will then be redirected to PayPal:
  PayPal Members: Enter your Email and Password in the relevant boxes to complete your order.
  Non-PayPal Members: Fill in your credit card details on the left to register for your own PayPal account and then click Agree and Continue. You can then follow PayPal's instructions to complete credit card payment of your MLtailor order.

Paying by credit card is safe, easy and convenient using MLtailor.com

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Normally you can register free for an account at www.paypal.com- but please note paying by PayPal is only possible in the countries listed on the following web page:
https://www.paypal.com/cgi-bin/webscr?cmd=_display-approved-signup-countries-outside& dispatch=5885d80a13c0db1f822cfe4b06d0ea2b4eee6d2d0c9cb9d63b82c5c6e6c9275b

If you have a PayPal account, but you are having problems with sending money or logging into PayPal, you need to speak to PayPal customer service and not us. If PayPal is not available in your country, It does not matter. You can pay us via bank transfer or western union.

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You may have to pay a fee when the money is sent to MLtailor by Western Union/Bank Transfer.

If you pay by bank transfer, please ask your bank to provide you with clear details so you can account for this fee when you pay. For example, if you are paying for a MLtailor order of $500, and the bank will charge $50 to transfer, please submit for the transfer $550. If you only submit $500 then the payment that arrives with us (in this example) will only be $450 and we won't be able to send your full order.

If you pay by western union, you need to go to an western union branch. Please also ask them to provide you clear details so you can account for the fee. Please submit the amount including transfer fee.

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Do I have to pay VAT or any other form of sales tax on products bought through MLtailor?

We do not add any additional charges or taxes in China.
Possible additional costs to you may include:
- bank transfer charges
- PayPal money 'upload' charges
- Any import duties that are levied at customs.

Please note that if you are re-selling (or drop-shipping) goods from MLtailor, Please ensure you are abiding by the tax (and other) regulations for selling goods in your home country and the destination country. Please note that if you are drop-shipping to end customers, Please let them know about any taxes they may have to pay when receiving goods from the courier.

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MLtailor has no minimum order quantity, and we can ship single item samples or large orders worldwide.

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Due to the dynamic nature of our product line as well as well as our effort to provide lowest price to our customer, compiling a catalog would not be very fruitful. Our website contains all the information we have on our products. If you have any specific question, we welcome you to contact our customer service representatives.

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Please kindly note that we do not have stocks, every dress is customer made. For order cancellation details, please see below:
- Order cancelled within 24 hour after payment confirmation, a 20% handling fee is deducted, and we’ll offer you 80% of item price plus the shipping fee.
- Order cancelled 24 to 72 hours after payment confirmation, a 50% handling fee is deducted, and we’ll offer you 50% of item price plus the shipping fee.
- Order more than 72 hours after payment confirmation is not allowed to be cancelled .
- Once your order has been shipped, it can no longer be cancelled.

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Since we were found, MLtailor.com has launched a wholesale saving system, which offers special discounts and benefits for bulk purchases. Generally speaking, the bigger order value, the more discounts you can get. If you want to get a bulk purchases, you can send us an email or contact our live chat. Our bulk purchase customer manager will be responsible for your case and offer you a reasonable discount.

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Yes. We can custom make the dress if you give us clear pictures showing both front and back. But the embellishment might be a little bit different from original design because we are not original manufacturer. Please be aware that the charge will be higher. We will need to contact our designers for quote. We reserve the right to not make certain dresses if we feel that we can't replicate the design. There will always be a slight difference between the original design and the one we replicate - we do our best to match it as closely as possible. Since we don't accept returns nor will we refund these custom made dresses, we do strongly advise against you purchasing from us if you have the expectations that the dresses will be EXACTLY the same as the original. Instead we ask that you purchase it from the original designer.

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We prefer our customers to order through our website. You can place orders directly for the products you like. However, if you want to order in other ways, or have questions about ordering, please contact our customer service representatives by live chat or call us at: (86)755-83984199

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